Privacy Policy

At Reluxe , we take your privacy seriously and are committed to ensuring that your personal information is treated in a secure and confidential manner.

Processing of Personal Data

We comply with the GDPR (General Data Protection Regulation) and the Danish Personal Data Act , and we only use your personal information for lawful purposes necessary to offer you our products and services. When you shop at Reluxe , you consent to us collecting and storing your information in order to complete your order and provide the service you have requested.

What Personal Data Do We Collect?

We only collect the personal information that is necessary to fulfill our agreement with you. This may include:

  • Name, address, telephone number and email address
  • Payment information (via secure payment systems)
  • Technical information about the devices you use, such as IP address, browser type and activity data (via cookies)

We use cookies to improve your experience on our website and to collect information about your use of the site. You can find more information about how we use cookies in our cookie policy .

Your Rights as a User

Under GDPR, you have several rights that we take very seriously:

  • Right to access : You can request access to the personal data we have about you.
  • Right to rectification : If your data is incorrect or incomplete, you can request to have it corrected.
  • Right to erasure : You can request that your personal data be erased, unless we are required to retain it for legal or administrative reasons.
  • Right to data portability : You have the right to request to receive an exported file of the personal data we hold about you.

You can always contact us via email at info@reluxe.dk if you wish to exercise one of your rights or if you have questions regarding your personal data.

Storage and Protection of Your Information

We protect your personal data using appropriate technical and organizational security measures to prevent unauthorized access, use or disclosure of your data.

Your personal data will only be stored for as long as necessary to fulfill the purpose of the processing, unless the law requires us to store the data longer (e.g. for tax or accounting purposes).

Third-Party Data

We only share your information with third parties when necessary to fulfill our contract with you (e.g. payment services, transport companies). All third parties with whom we share data are required to protect your information in accordance with the GDPR.

Privacy Policy Updates

We reserve the right to update this privacy policy. Changes will be published on this page, and we recommend that you regularly stay up-to-date with our policy.

Contact

If you have any questions or wish to exercise your rights under GDPR, you can contact us at info@reluxe.dk or via our contact form .